Last updated: October 3, 2026

This Privacy Policy explains how Laiyang City Jiale Food Co., Ltd. (“Jiale Food”, “we”, “us”) handles personal information collected through this website, jiale-food.com. Our website is intended for business customers such as importers, distributors and food manufacturers.

Who we are

Laiyang City Jiale Food Co., Ltd.
Laiyang City, Yantai, Shandong, China
Tel: +86 535 752 3789 ext. 8001
Email: sales@jiale-food.com

Information we collect

• Contact form. When you send an enquiry through the form on our Contact page, we receive your first and last name, email address, phone number and the content of your message. The form also asks a simple maths question to block spam.
• Email, phone and WhatsApp. If you contact us by email, telephone or WhatsApp, we receive the information you choose to share, such as your name, company, contact details and the details of your enquiry. WhatsApp links on this site open WhatsApp (operated by WhatsApp/Meta); your use of WhatsApp is governed by its own privacy policy.
• Technical data. Like most websites, our web server may record standard technical information such as IP address, browser type, pages requested and the date and time of the request, for security and operation of the site.

How we use your information

We use the information you provide to answer your enquiry, prepare quotations and samples, communicate with you about orders and our products, and keep business records. We use technical data only to operate, secure and improve the website.

Cookies

This website uses a small number of cookies. The contact form plugin (WPForms) may set a cookie named _wpfuuid, a random identifier used by the form plugin to recognise a returning browser. The site uses LiteSpeed caching to load pages faster. We do not currently use advertising cookies or third-party analytics tools on this website. You can delete or block cookies in your browser settings; the website will still work.

Sharing of information

We do not sell, rent or trade your personal information. We share it only with service providers that help us run our business, such as our website hosting provider and our business email provider, and only as needed to provide those services. We may also disclose information where required by law.

How long we keep information

We keep enquiry and correspondence records for as long as needed to handle your enquiry and maintain our business relationship, and as required for our legal, accounting and record-keeping obligations. Information we no longer need is deleted.

Your choices

You may ask us to access, correct or delete the personal information we hold about you, or tell us to stop sending you emails, by contacting sales@jiale-food.com. We will respond within a reasonable time.

Security

This website uses HTTPS encryption. We take reasonable measures to protect the information we receive, but no method of transmission over the internet or electronic storage is completely secure.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its “Last updated” date.

Contact us

If you have any questions about this Privacy Policy, please email sales@jiale-food.com or call +86 535 752 3789 ext. 8001.